Support

Questions, problems or ideas about Outsyd: AI Travel Planner? We read every message.

We usually reply within 2 business days. Please tell us your phone model, the app version (Settings in the app) and what you were doing when the problem happened.

You can also send feedback from inside the app: menu ⋮ → Settings → Send feedback.

Frequently asked questions

How do I create an itinerary?
Type a city on the Map tab, optionally choose the kind of trip and how many days, then tap Start. You can reorder, remove or add stops at any time.

Are opening hours and prices always right?
They are found on the web and refreshed regularly, but places can change their hours without notice. For museums and attractions, check the official website before you go, especially on holidays.

Do I need an account?
No. You can plan trips as a guest. An account lets you keep your trips across devices, share them with friends and plan together.

How does cashback work?
When you book a flight, hotel or ticket through Outsyd with an account, part of our commission is credited to you once the booking is confirmed by the partner. See Settings → How cashback works in the app.

How do I delete my account and data?
In the app, open the menu ⋮ → Settings → Delete Account. All your data is deleted. You can also email us from the address linked to your account and we will delete it for you.

Privacy
Read our Privacy Policy.

Assistenza (Italiano)

Per domande, problemi o suggerimenti scrivici a outsydaiapp@gmail.com. Rispondiamo di solito entro 2 giorni lavorativi. Puoi anche mandarci un feedback dall'app: menu ⋮ → Impostazioni → Invia un feedback.